
Success Teams
Identify and cultivate relationships with product champions, increase feature adoption and reduce churn.
Lantern helps customer facing teams proactively resolve issues and build stronger relationships with champions.
metrics
Up to 50% of churn comes from a champion leaving their organization.
In a healthy organization, at least 30% of growth should be from upselling existing customers.
The amount of time it takes the average user to onboard to Lantern.
The 90 second pre-meeting call
Lantern helps customer facing teams have better meetings by compiling a pre-meeting report with all customer data
Shorten feedback cycles
Lantern surfaces direct pain points identifies the best users to interview, and helps product and success teams work together to increase engagement.
Know your champions
Lantern helps teams identify their power users and build strong relationships with them.
90 days before renewal is too late.
Lantern help success teams proactively identify and solve churn risks.
Testimonials
Lantern helps aligns Sales, Success and
Product teams around the health of
the customer, improving outcomes
and boosting upsell revenue.
Identify and cultivate relationships with product champions, increase feature adoption and reduce churn.
Identify which users to interview, take better notes on customer meetings, and accelerate the product development lifecycle.
Identify and accelerate the behavior that leads to revenue opportunities, and monitor the health of your customer base.