Lantern &

Intercom

Lantern's Intercom integration converts support and chat interactions into revenue signals. Our AI automatically processes customer conversations, support tickets, and engagement patterns to identify expansion opportunities and satisfaction indicators while enriching customer profiles.

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Integration Information

Conversation Intelligence

Transform chat interactions into sales signals

Support Pattern Analysis

Identify opportunities from support trends

Engagement Tracking

Monitor and score customer interactions

Key Features

Chat analysis and categorization

Support pattern recognition

Engagement scoring

Automated signal detection

Customer profile enrichmen

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How It Works

Connect

Link your Intercom platform

Process

Analyze conversation data

Score

Evaluate engagement patterns

Route

Distribute insights to teams

Common Questions

How can I learn more about billing and pricing plans?

Book a demo with one of our sales representatives to discuss billing and pricing in detail.

Does Lantern integrate with other tools?

Yes, Lantern integrates with 50+ tools. The Intelligence Platform package includes 5 integrations, while the Customer Cloud package offers unlimited integrations.

How does the free trial work?

With the free trial, you integrate your CRM with just a few simple clicks, and Lantern automatically feeds you approximately 50 warm leads. You then have access to the Lantern platform. To receive more leads, you can upgrade to a paid plan.

Can I upgrade or downgrade my plan later?

Absolutely! You can upgrade or downgrade your plan anytime by contacting your customer support team member on Slack through your organization’s personal channel.

Is my data secure with Lantern?

Yes, data security is a top priority at Lantern. We employ industry-standard security measures, including encryption, access controls, and regular audits, to ensure the safety and confidentiality of your data. Learn more about our security practices on our Trust & Security page.